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How to Identify Candy Washing Machine Error Codes 

Error codes that show up on the display of your Candy washing machine are useful indicators that something is wrong with your washing machine. When you see an error code on your Candy washing machine it could well be something you can fix yourself. 
 
However, for more technical issues, you can call one of our qualified repair engineers. At Service 87, we pride ourselves on offering first class appliance repair services across the Hampshire and Surrey and along the A31 corridor. 
 
Let our team know as soon as you notice an error code on your Candy washing machine and we’ll arrange for one of our engineers to arrive promptly to professionally to repair your washing machine. Book a repair time slot online, or by phone, and we’ll send you a link enabling you to track the engineer until he gets to you to solve your Candy washing machine error code problem. 
We’ve put together a guide to Candy washing machine error codes, which generally consist of the letter “E” followed by a two-digit number. Some older Candy washing machines may simply alert you to a problem with flashing lights on the front panel. 

Candy Error Codes 

E01  
Cause: Door lock issue. 
Solution: Ensure the door is properly closed and check for a faulty door lock mechanism. 
 
E02  
Cause: Water fill issue (not filling). 
Solution: Check the water inlet valve, hoses, and ensure taps are open. 
 
E03  
Cause: Draining problem. 
Solution: Inspect the drain pump, filter, and hoses for blockages or faults. 
 
E04  
Cause: Overfilling or water pressure sensor issue. 
Solution: Check the water inlet valve and pressure sensor for faults. 
 
E05  
Cause: Water temperature sensor failure. 
Solution: Inspect the heating element and temperature sensor for issues. 
 
E06  
Cause: Drum motor or drive issue. 
Solution: Check motor connections, drive belt, and PCB. 
 
E07  
Cause: Motor control fault or tacho error. 
Solution: Inspect the tacho sensor and motor wiring. 
 
E08 
Cause: Motor speed issue. 
Solution: Verify that the motor runs freely and check the control board. 
 
E09 
Cause: Heating circuit failure. 
Solution: Test the heating element and related wiring. 
 
E10  
Cause: Communication error between components. 
Solution: Inspect the PCB and connections between modules. 
 
E11  
Cause: Water detection sensor error. 
Solution: Check the water level sensor and ensure connections are secure. 
 
E12 
Cause: Drying system failure (on washer-dryers). 
Solution: Inspect the drying heater, fan, and relevant circuits. 
 
E20 
Cause: General PCB fault. 
Solution: Replace or repair the main control board. 
 
 
For years, our customers have trusted us to repair their appliances. Our team of expert home appliance engineers, based in Alton, are happy to serve the GU & RG postcode districts on the Hampshire-Surrey border. We fix a wide range of household appliances including laundry appliances, cooking appliances (Gas hobs, cookers & ovens), refrigeration repairs including fridges, freezers, coolers & combinations, and dishwashers. 
 
 
If your washing machine is acting up and you live in the GU or RG postcode districts of the Hampshire/Surrey border, call Service 87 for prompt, professional washing machine repair. Our team of expert technicians has the experience and knowledge to quickly diagnose and fix any problem your washing machine may be experiencing. Book a repair online, email us at [email protected], or call 01420 481120. 
 

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